Last Updated: 2026
Welcome to High Sky Travel (“Company”, “we”, “our”, “us”). By accessing or using our website, mobile application, or services (collectively, the “Platform”), you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
By booking a cab or using any service through our Platform, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you do not agree with these Terms, you must not use our services.
We provide a technology platform that enables users to book transportation services offered by independent drivers or fleet operators. We do not own or operate vehicles unless explicitly stated.
You agree to:
Provide accurate and complete information during registration and booking
Maintain respectful behavior toward drivers and support staff
Comply with all applicable laws and regulations
Not misuse the Platform for unlawful, fraudulent, or abusive purposes
We reserve the right to suspend or terminate accounts that violate these Terms.
Ride availability depends on location, demand, and driver acceptance
Booking confirmation does not guarantee immediate vehicle availability
Estimated arrival times and fares are approximate and may vary due to traffic, weather, or route changes
Fares are calculated based on distance, time, demand, and applicable taxes
All payments must be made through approved payment methods on the Platform
Prices may change without prior notice due to surge pricing or operational reasons
Users may cancel rides, subject to cancellation charges, if applicable
Cancellation fees depend on timing and driver allocation
Refunds, if eligible, will be processed to the original payment method within a reasonable timeframe
Drivers are independent service providers
We encourage users to report unsafe behavior, route deviations, or misconduct
We may investigate complaints and take appropriate action, including driver suspension
Users must not:
Carry illegal, hazardous, or prohibited items
Damage the vehicle or engage in abusive behavior
Request drivers to violate traffic laws
Additional cleaning or damage charges may apply if the vehicle is soiled or damaged.
To the maximum extent permitted by law:
We are not responsible for delays, cancellations, accidents, or losses caused by drivers or external factors
We shall not be liable for indirect, incidental, or consequential damages
Our liability, if any, shall not exceed the amount paid for the specific ride.
All content on the Platform, including logos, text, graphics, and software, is owned by or licensed to us and protected by intellectual property laws. Unauthorized use is strictly prohibited.
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We reserve the right to suspend or terminate your account without prior notice if:
You violate these Terms
You engage in fraudulent or harmful activities
Required by law or regulatory authorities
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, government actions, or network failures.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Gurugram, Haryana.
We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
For questions, complaints, or support, contact us at:
Email: highskytravelofficial@gmail.com
Phone: +91 8595-5865-75, +91 7678-209-987, +91 9211-450-411
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