Last Updated: 2026
High Sky Travel (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, or services (collectively, the “Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy.
We may collect the following personal details:
Name
Mobile number
Email address
Profile photo (optional)
Government-issued ID (where legally required)
Real-time GPS location for ride booking, navigation, and safety
Pickup and drop-off addresses
Payment method details (UPI, card, wallet, etc.)
Transaction history
Note: We do not store full card details. Payments are processed through secure third-party payment gateways.
Device type, IP address, browser/app version
Log data, crash reports, and app usage activity
We use your information to:
Provide and manage cab booking services
Connect users with drivers
Calculate fares and process payments
Improve safety and prevent fraud
Communicate ride updates, alerts, and support messages
Improve our Platform, features, and user experience
Comply with legal and regulatory requirements
We may share your information only when necessary, including with:
Drivers – limited details such as name, pickup/drop location, and contact number
Payment service providers – for secure payment processing
Technology & analytics partners – to improve app performance
Legal or government authorities – when required by law
We do not sell or rent your personal data to third parties.
We retain your information only for as long as necessary to:
Provide services
Meet legal, tax, and regulatory obligations
Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized to ensure its confidentiality.
We implement reasonable technical and organizational measures to protect your data, including:
Encrypted data transmission
Secure servers and access controls
Regular security monitoring
However, no system is 100% secure, and we cannot guarantee absolute security.
Depending on applicable laws, you may have the right to:
Access your personal data
Correct inaccurate information
Request the deletion of your data
Withdraw consent for certain data uses
You can exercise these rights by contacting us using the details below.
We may use cookies and similar technologies to:
Remember user preferences
Analyze traffic and usage patterns
Improve Platform functionality
You can manage cookie settings through your browser or device.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform means you accept the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
Email: highskytravelofficial@gmail.com
Phone: +91 8595-5865-75, +91 7678-209-987, +91 9211-450-411
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